2025 1st Quarter Professional Development Workshop: Creating Customer Experience

Creating Customer Experience at Your Business!
Learn how to attract and retain customers, even in tough economic times.

This class is a valuable investment in gaining the skills to boost customer loyalty and grow your local customer base. Cutting services or reducing product quality is not the answer. Instead, you'll learn proven techniques to improve your customer experience and ensure they keep coming back.

Participants will learn:

• No/low-cost sales and marketing tips to attract customers
• How to create a vision of how you want customers to feel when they leave
• Effective techniques to hire, train, and develop your staff
• How to elevate customer service excellence to retain customers
• How to create a Customer Experience playbook for your team
• Ways to merge marketing, sales, and face-to-face engagement to enhance the customer experience

Regardless of your industry, this class offers a unique opportunity to help any business attract and retain loyal customers. Invest in your company and register your team today!