2023 SCC 2nd Quarter Professional Development Training
Date and Time
Wednesday Jun 28, 2023
AM Session: 09:00 AM - 12:00 PM
PM Session: 01:30 PM - 04:30 PM
Location
The training will take place at the Island Training Solutions training office on the 6th floor of the Marianas Business Plaza.
Fees/Admission
Chamber Member Rate: $50.00
Future-Chamber Member Rate: $60.00
By enrolling three (3) or more individuals you will receive a $5.00 discount per enrolled individual, register today!
Website
Contact Information
670-234-7150
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Description
Could you be losing customers because of poor or indifferent customer service?
This class will help your staff to learn great customer service skills that will help in the retention of your current
customer base and attract new ones.
Join us for our 2nd Quarter Professional Development Training Seminar! Enhance your skills and expand your knowledge with our informative sessions. Register now and take your career to the next level.
In this training you will learn:
- Understanding customer perceptions and expectations
- Delivering the POWER of FRIENDLY
- Customer Service Attitude
- Anticipating customer needs
- Taking ownership of the customer
- Handling difficult customers
- Professional Phone Skills
Register today!